Manager, Strategic Customer Success
Zoominfo
Talks covered by this speaker
27
Panel discussion: measuring the impact of customer success and related efforts on customer retention
Stages covered by Sam
About this Speaker
Sam Basile is a Manager at ZoomInfo overseeing the entire Strategic CSM team. Born in Maine, Sam is a former Four Seasons Resort F&B Manager turned Tech GTM specialist. Sam leads his team of 20 with transparency, honesty and trust. He is frequently pushing his team to lean into new ideas, considering failures more as learning opportunities. Utilizing his unique background, Sam is working to shift norms and develop white-glove strategies at scale.
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